Free Shipping & Returns  Learn more

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Shipping & Returns


Shipping

  • Where do you ship?

    We ship everywhere in North America and Europe. For an additional charge, we offer overnight delivery to certain locations. We also offer shipping to Africa, Asia and the Middle East. 

  • What do I do if I don’t receive my order?

    We track all orders from the moment they leave our shop. If your item doesn’t arrive on time, let us know and we’ll locate it for you. If the order can’t be rerouted to you within 24 hours, we’ll refund the shipping charges.

  • How long does an order take to arrive?

    Standard shipping takes about 5 to 7 business days during the regular season. In December and June, shipping times may take longer. Expedited shipping is available for an additional fee on orders of more than $100. 

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    Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.

Returns

  • I received an item as a gift? Can I return it?

    Gifts must be accompanied by a gift receipt in order to be eligible for a refund. They’ll be treated as a regular return, and you’ll receive a gift card for their current selling price. Note that gifts can be returned within 28 of the date on which they were purchased.

  • How much is the return shipping fee?

    Returns are free when you use our prepaid return shipping label. Simply repackage the item, affix the label you returned in the original package, and send it back to us.

  • SHIPPING


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